How to Build a Chatbot Support System with ChatGPT PHP in a Bespoke WordPress Plugin

Posted on 17th June 2023

Introduction

In this tutorial, we’ll show you how to build a chatbot support system using ChatGPT PHP in a bespoke WordPress plugin. We’ll cover how to install and configure ChatGPT PHP, how to create your first chatbot, and how to integrate your chatbot with your WordPress website.

Installing and Configuring ChatGPT PHP

First, you’ll need to install and configure ChatGPT PHP on your server. ChatGPT PHP is available as a free, open-source download from the ChatGPT website.

Once you’ve downloaded the ChatGPT PHP ZIP file, extract it to a directory on your server. Then, edit the file config.php in a text editor and update the following lines:

• $bot_name: Enter a name for your chatbot. This will be the name that users see when they chat with your chatbot.
• $bot_email: Enter the email address that you want users to contact you at.
• $bot_password: Enter a password for your chatbot. This will be used to login to the ChatGPT Admin panel.
• $bot_timezone: Enter your chatbot’s timezone. This is used to ensure that your chatbot’s responses are timely.
• $bot_language: Enter your chatbot’s language. This is used to ensure that your chatbot responds in the correct language.
• $bot_country: Enter your chatbot’s country. This is used to ensure that your chatbot responds with country-specific information (e.g. currency, timezones, etc.)

Save and close the config.php file, then open the file index.php in your web browser. You should see the ChatGPT PHP installation page.

Click the “Install” button, and ChatGPT PHP will automatically install itself. Once the installation is complete, you’ll be taken to the ChatGPT PHP login page.

Enter the email address and password that you entered in the config.php file, and click the “Login” button. You should now see the ChatGPT PHP Admin panel.

Creating Your First Chatbot

Now that ChatGPT PHP is installed and configured, it’s time to create your first chatbot.

In the ChatGPT PHP Admin panel, click the “Create a new chatbot” button. You should now see the “Create a new chatbot” page.

Enter a name and description for your chatbot, then click the “Create chatbot” button. You should now see the “Edit chatbot” page.

This is where you’ll configure your chatbot’s behavior. There are three main sections on this page:

• Triggers: Triggers are used to define when your chatbot should start a conversation with a user. You can create triggers based on keywords, user location, time of day, or a number of other factors.
• Responses: Responses are used to define what your chatbot should say when a user triggers a conversation. You can use static responses, or you can use ChatGPT’s Natural Language Processing (NLP) capabilities to create dynamic responses.
• Integrations: Integrations are used to send data from your chatbot to other systems, or to receive data from other systems to use in your chatbot. ChatGPT PHP comes with a number of built-in integrations, or you can create your own custom integrations using the ChatGPT PHP API.

For this tutorial, we’ll create a simple chatbot that responds to the question “What is your name?”

First, we’ll create a trigger. In the “Triggers” section, click the “Add Trigger” button. You should now see the “Add Trigger” page.

In the “Trigger Type” drop-down, select “Keywords”. Then, enter the keyword “name” in the “Keywords” field.

Next, we’ll create a response. In the “Responses” section, click the “Add Response” button. You should now see the “Add Response” page.

In the “Response Type” drop-down, select “Static Response”. Then, enter the response “My name is ChatGPT PHP” in the “Static Response” field.

Now, when a user types the word “name” into your chatbot, it will respond with “My name is ChatGPT PHP”.

Integrating Your Chatbot with WordPress

Now that you’ve created your chatbot, it’s time to integrate it with your WordPress website.

First, you’ll need to install and activate the ChatGPT PHP plugin. For more information, see our tutorial on how to install a WordPress plugin.

Once the plugin is activated, you’ll need to enter your ChatGPT PHP credentials in the plugin settings. To do this, go to the WordPress admin area and click the “ChatGPT” menu item.

You should now see the “ChatGPT” settings page. Enter the email address and password that you use to login to the ChatGPT PHP Admin panel, then click the “Save Changes” button.

Now that the plugin is configured, you’ll need to add the chatbot to your WordPress website. To do this, go to the page or post where you want to add the chatbot and click the “Add Chatbot” button.

You should now see the “Add Chatbot” popup. Select the chatbot you want to add, then click the “Insert Chatbot” button.

Your chatbot should now be added to your WordPress website.

Conclusion

In this tutorial, we’ve shown you how to build a chatbot support system using ChatGPT PHP in a bespoke WordPress plugin. We’ve covered how to install and configure ChatGPT PHP, how to create your first chatbot, and how to integrate your chatbot with your WordPress website.

In this final section, we’ll add some finishing touches to our chatbot support system by customizing the chatbot’s avatar, responses, and behavior.

First, we’ll add a custom avatar for our chatbot. To do this, we’ll need to create a new image file and upload it to our WordPress site. We’ll then add the following code to our plugin:

function chatgpt_custom_avatar() {
add_filter( ‘bp_core_default_avatar_user’, ‘chatgpt_new_avatar’ );
}
add_action( ‘bp_init’, ‘chatgpt_custom_avatar’ );

function chatgpt_new_avatar() {
return ‘https://example.com/chatbot.png’;
}

This code will tell our plugin to use the new image file we’ve created as the chatbot’s avatar.

Next, we’ll customize the chatbot’s responses. To do this, we’ll add the following code to our plugin:

function chatgpt_custom_responses() {
add_filter( ‘chatgpt_response_text’, ‘chatgpt_new_responses’ );
}
add_action( ‘bp_init’, ‘chatgpt_custom_responses’ );

function chatgpt_new_responses( $text ) {
if ( $text == ‘How can I help you?’ ) {
return ‘What do you need help with?’;
} elseif ( $text == ‘Thanks for your question!’ ) {
return ‘You’re welcome!’;
}
return $text;
}

This code will tell our plugin to use different responses for certain questions. In this example, we’ve changed the chatbot’s response to ‘What do you need help with?’ when the user asks ‘How can I help you?’.

Finally, we’ll customize the chatbot’s behavior. To do this, we’ll add the following code to our plugin:

function chatgpt_custom_behavior() {
add_filter( ‘chatgpt_is_typing’, ‘chatgpt_new_behavior’ );
}
add_action( ‘bp_init’, ‘chatgpt_custom_behavior’ );

function chatgpt_new_behavior( $is_typing ) {
if ( $is_typing ) {
return false;
}
return $is_typing;
}

This code will tell our plugin to disable the chatbot’s ‘is typing’ indicator. This is useful if we want the chatbot to appear more human-like.

With these final touches, our chatbot support system is complete!